September 2023
The Business Voice - Supporting the Moose Jaw & District business community'


September 2023

Welcome to Our Newest Chamber Members:

Beaks Chicken - 639.999.4824
Cat's Creamery Corp. - 306.383.7401
Deja Vu Cafe - 306.690.9900
Northern Nutraceuticals Inc. - 306.872.4820
Saskexpand Farm Service - 306.581.5822
Smirac Janitorial Services - 306.450.8281
Routine Smiles - 306.630.5269
Xuemeiyang Automotive Parts. Corp - 306.502.0317

Chamber Members, 

We hope you all had a great summer and now that September has arrived, we are starting off with our:

36th annual golf tournament September 7th at the Lynbrook Golf Club and it was good to see a sold-out tourney to enjoy a day on the golf course!  Presented by Golden Opportunities Fund Inc.

We have shot 9 episodes of “The Chamber Chat Cab” an innovative idea to promote and support local businesses, tourism, and history of our community….stayed tuned we will start airing on Monday September 18 

The Chamber also offers your business many opportunities to meet with other Chamber members that you may want to do business with. Your participation goes a long way in maximizing your Chamber investment and establishing your business as an active organization in Moose Jaw’s business community.

Also, as part of your membership, your business receives advertising on our website, members e-mail blast, and social media pages at no extra cost. So please, take advantage of these opportunities! Send us your advertisements, promotions and new happenings with your business and we will proudly promote it!

If you have not been in contact with us recently, I encourage you to stop by or give us a call and find out how we can help promote or grow your business. I can also stop by your place of business and bring the resources to you. If we have not had the opportunity to meet in person, let’s make that happen!

Please do not hesitate to contact the Chamber office at (306) 692-6414.  Thank you again, and we look forward to seeing you at one of our events in the very near future.

Rob Clark, CEO
Moose Jaw & District Chamber of Commerce

36th Annual 
Moose Jaw & District Chamber of Commerce Golf Tournament
Presented by Golden Opportunities Fund 
Golf Ball Sponsor:
Moose Jaw Ford

Card/Cart Sponsor:
Grant Hall Hotel 

Longest Drive Sponsors:

Safe Ride Home Sponsor:
Grant Hall Hotel 

Putting Contest Sponsor:
Moose Jaw Co-op 

Meal Sponsors:
Burns & McDonnell 

Proud Supporters 
Business Development Bank of Canada
BTN Chartered Professional Accountants
Burns & McDonnell
Canadian Tire
Chow McLeod Barristers & Solicitors
Clark’s Supply & Service
Community Futures – South Central
Culligan Water Conditioning
Devo’s CarWash
FasGas / On the Run
Grayson & Co
Heartland Financial
Henderson Insurance
Minuteman Press
MLA Greg Lawrence 
MLA Tim McLeod
Moose Jaw Express
Moose Jaw Funeral Home
Purposed Financial Corp.
Saskatchewan Polytechnic
Sapphire Elite Contracting
Simpson Seeds
Tim Hortons
Winmar Moose Jaw
WOW Factor Media
The Essential Traits of Business Success – Part I


The Essential Traits of Business Success – Part I

The concept of survival has long captivated our culture, with references to it in iconic films like Survivor, LOST, The Poseidon Adventure, Castaway, The Blue Lagoon, Swiss Family Robinson, and Gilligan’s Island. This enduring fascination with survival extends from weathering catastrophic physical events to enduring the horrors of war. We are intrigued by the resilience of individuals who cling to life despite their circumstances. Al Siebert, renowned for his study of survivor traits, outlined nine enduring attributes prevalent in those who triumph over life’s most harrowing ordeals. If you look closely at these traits, you will see a remarkable resemblance to the qualities of successful business owners – many of whom have faced and emerged from their own trials. These attributes are so significant that we will explore them in a comprehensive three-part series. In this initial segment, we delve into the first three attributes.

Trait #1 – Acquiring Wisdom from Experience

The capacity to glean wisdom from experience is the equivalent of possessing “street smarts.” It is the ability to extract vital lessons from challenging circumstances and apply them to future endeavors. Naturally, it necessitates a willingness to experiment and take risks to accumulate these experiences. In his book On Your Own – A Guide to Working Happily, Productively, and Successfully from Home, Lionel L. Fisher emphasizes that those who display this trait harbour a childlike curiosity, continually questioning, trusting their instincts, and fearlessly experimenting with life’s facets, even embracing errors as long as they learn from them. This ongoing understanding of the world allows them to refine their adaptability and talents. Business survival demands a substantial manifestation of this trait.

Operating a business is frequently a process of trial and error. Are you open to innovation? Are you prepared to make mistakes? Do you actively seek insights and experiment? Are you willing to transcend your present comfort zone? When confronted with setbacks or failures, do you shrug it off, soldier on, and suppress the experience, or do you dissect the situation to glean insights that can be applied moving forward? Nurturing this skill is pivotal for attaining business success.

Trait #2 – Cognitive and Emotional Flexibility

According to Fisher, these individuals exhibit strong emotional intelligence encompassing optimism and pessimism, self-critique and self-assurance, certainty and doubt, trust and suspicion, selfishness and selflessness – often concurrently. Cognitive and emotional flexibility is demonstrated by the capacity to select the appropriate response based on context. Survival on a deserted island would be implausible without this trait. If the initial bamboo and straw hut you build fails to keep you dry, you can’t give up and become desolate. A survivor evaluates available resources and employs ingenuity to conquer the challenge.

In your business dealings, do you command cognitive and emotional mastery? When adversity arises, when obstacles materialize, do you throw up your hands, vent your frustration on the world, or berate your loved ones? Or do you take a different course? Survivors recognize when caution or boldness is the best course of action. They defy circumstances by responding with constructive choices.

Trait #3 – Empathy

Why is empathy crucial for survival? Joan Chun’s story, recounted in Fisher’s book, sheds light on this aspect. Joan, renowned for her impeccable gift-giving acumen, parlayed this skill into a thriving personal shopping venture. Her success hinged on her innate capacity to grasp the preferences of others. Joan’s success underscores a pivotal truth: if a business is to flourish, its owner and staff must be able to discern its clientele's thoughts and emotions.

Superficial observation is not enough; one must penetrate beneath the surface and identify genuine needs. Waiting for customers to tell you what they need or want is a fool’s errand – and often leads to inconclusive outcomes. Empathy lets you understand others’ emotions, even if you feel differently.

Can you decipher your customers’ wants and desires? Can you intuit unspoken concerns as adeptly as voiced ones? Can you anticipate their requirements? This also holds true for your staff – can you detect when things aren’t going well or team members underperform and intuit the underlying causes? While empathy might not conventionally feature as a corporate virtue, business proprietors who embrace it wholeheartedly will tell you it is a vital corporate trait.

In the second installment of this exposition, we will delve into the attributes of a constructive outlook, a results-driven orientation and self-assurance and examine their pivotal roles in the survival of small businesses.

The Essential Traits of Business Success – Part I


Avoiding 5 Leadership Pitfalls

In his insightful article "Why Leaders Fail," Mark Sanborn highlights the alarming pattern of leaders across various fields experiencing sudden downfalls, emphasizing that the line between respected leaders and disgraced failures is surprisingly thin. The ebb and flow of leadership dynamics, regardless of our hard-earned positions, necessitates vigilance. Here are five critical missteps to avoid:

1. Neglecting Diverse Styles

Leadership entails comprehending and adapting to various personality styles. Appreciating the contributions offered by people’s different perspectives – from task-oriented to relationship-driven – can prevent you from having an imbalanced team. Recognize these differences not as irritations, but as enriching insights vital to both your professional and personal growth.

2. Striking the Right Balance

Beware the extremes of micromanaging or overly empowering your team. Excessive control stifles initiative and innovation, while unchecked empowerment may lead to scattered direction. Achieving harmony by providing guidance, while encouraging autonomy, cultivates a cohesive, productive team.

3. Conquering Perceived Impossibilities

Leaders often dismiss novel ideas if they appear to be beyond their personal capabilities. Embrace a broader mindset – seemingly insurmountable challenges can become achievable through diverse perspectives, experiences, and collaboration. Store “impossible” notions for future reassessment.

4. Aiding Others' Well-being

In the pursuit of success, don't lose sight of helping others. Striking a balance between business demands and community involvement contributes significantly to overall achievement. True leaders dedicate time to support charitable initiatives and create positive impacts.

5. Mastering Effective Delegation

Resist the urge to control everything. Effective delegation empowers your team, fosters collaboration, and prevents burnout. Entrusting tasks and responsibilities promotes confidence, teamwork, and a focus on critical priorities, elevating the effectiveness of your leadership.

Avoiding these pitfalls is paramount for maintaining leadership integrity and ensuring your business thrives. In the ever-shifting landscape of leadership, embracing these principles will safeguard your position and allow your business to flourish.

The Essential Traits of Business Success – Part I


The Impact of Our Words: Navigating Emotional Ripples

In her book 'Fierce Conversations,' Susan Scott reflects on a phase in her life when she was unaware of the 'pace' of her communication and the lasting effects it left on others. There are instances where we engage in dialogues, oblivious to the profound influence our words can wield upon those with whom we interact. What we deemed crystal clear might, in fact, sow confusion, resulting in a blend of mixed messages and sentiments. Much like the wake left behind by a passing boat, the emotional aftermath of our words occasionally ushers unforeseen repercussions. How can we surmount this challenge?

"Be mindful when it comes to your words. A string of some that don't mean much to you, may stick with someone else for a lifetime." -Rachel Wolchin, Author and Blogger

Here are four principles aimed at mitigating or diminishing the adverse reverberations our words might generate:

  1. Recognize and embrace the notion that others' reactions to your words lie beyond your jurisdiction. We cannot change the behaviour of other people, we can only change our own. Embracing this concept empowers you to identify the necessary shifts in what you say and what you think to minimize your emotional wake.
  2. Cultivate clarity and ensure a mutual understanding of what you have said or asked of someone. Any conversation warrants careful consideration of its intended outcome. What purpose underscores the exchange? It becomes imperative to not only contemplate your own perspective but also to solicit others' viewpoints.
  3. Absorb both verbal and non-verbal cues through attentive listening. Heightened awareness of these cues enables a deeper comprehension of others' emotions, thoughts, and reactions. Mindfully gauge the sentiments of colleagues and team members, and acknowledge any potential underlying factors impacting their disposition.
  4. Engage in introspection regarding your personal and professional circumstances and their potential influence on a conversation. Your emotional state and temperament often resonate within your words. Guarantee that your mood and emotions do not impede the communication you aim to convey.

“Don't mix bad words with your bad mood. You'll have many opportunities to change a mood, but you'll never get the opportunity to replace the words you spoke.” -Unknown

Your words and how you deliver them, carry repercussions that will provoke responses from those with whom you engage. Familiarize yourself with your audience; doing so will facilitate a greater understanding of their potential reactions and responses to what you say.

“Raise your words, not your voice. It is rain that grows flowers, not thunder.” -Rumi, 13th Century Poet

Paul Abra, Certified Executive Coach, Empowerment through Coaching


The Business Voice - Supporting the Moose Jaw & District business community'
88 Saskatchewan St. E. Moose Jaw SK S6H 0V4
Phone: 306.692.6414